Term Of Use

 

1. Introduction

Welcome to IGS . By accessing or using our online grocery delivery and shopping platform , you agree to these Terms of Use . If you disagree, please refrain from using the Service.

2. Eligibility

You must be at least 18 years old and capable of entering into binding agreements. By using the Service, you represent you meet these requirements.

3. Account Registration & Security

  • You agree to provide accurate, current, and complete information during sign-up.

  • You are responsible for safeguarding your account credentials and all activity that takes place under your account.

4. Placing Orders & Availability

  • All orders are subject to availability and acceptance.

  • We reserve the right to cancel or refuse orders due to stock limitations, pricing errors, or other issues.

5. Pricing, Payment & Fees

  • Prices are as listed at the time of ordering but may change.

  • Payment methods accepted include [list your payment methods].

  • Subscription, delivery, or service fees (if any) are clearly displayed prior to purchase.

6. Delivery & Pickup

  • We aim to deliver/pick up within the timeframe specified.

  • Delivery/pickup windows and charges are outlined during checkout.

  • In case of non-delivery due to your unavailability or access issues, additional charges may apply.

7. Returns, Refunds & Cancellations

  • You may cancel orders before dispatch; once dispatched, cancellation may not be possible.

  • Perishable items may be returned/replaced/up for refund if returned upon delivery with justification.

  • Refunds are issued via your original payment method or store credit, as per our policy.

8. Product Information & Substitutions

  • We strive for accuracy but cannot guarantee perfection in product descriptions or imagery.

  • If an item is unavailable, we may suggest substitutions; with your approval, substitutions will be billed in place of the original item.

9. Intellectual Property

All content on our platform—images, text, logos, graphics—is owned by or licensed to us and protected by law. You may not use it without express permission.

10. Prohibited Uses

You may not:

  • Use the Service for unlawful or harmful purposes.

  • Engage in fraudulent activity or misuse features.

  • Interfere with the platform’s integrity or security.

11. Disclaimers & Limitation of Liability

  • The Service is provided “as is” without warranties of accuracy or fitness for a particular use.

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

12. Indemnification

You agree to indemnify, defend, and hold us harmless against claims arising from your misuse of the Service or breach of these Terms.

13. Privacy

Your use of the Service is also governed by our Privacy Policy.

14. Modifications to the Terms

We may update these Terms from time to time. The latest version will appear here with the effective date.